*Communication for Safety: This work requires functional English proficiency for safety-critical communication (radio commands, hazard calls, training). Bilingual applicants are welcome.

*Comunicaciones de Seguridad: Se requiere dominio funcional del inglés para comunicación crítica de seguridad (radios, advertencias de riesgo, capacitación). Se da la bienvenida a solicitantes bilingües.

Field assesses target trees in all planting, pruning, or removal scenarios. Leverages advanced knowledge of tree biology to make educated recommendations for work to be performed before endorsing work plans. Frequently conducts in person and in-tree inspections to deduce a diagnosis of tree-borne illnesses, pests, disorders and defects. Works closely with sales specialists to determine proper courses of action to communicate to clients before passing along work orders to the operations crews. Directly oversees or conducts complex removals and pruning operations as necessary.
Requires in-depth expertise in tree biology physiology and advanced education in physics, soil mechanics, plant classification, selection, and water management as they relate to trees.

This position requires a current certification for either Certified Arborist or BCMA from the International Society of Arboriculture (ISA) or a bachelors degree in arboriculture, with an active Tree Risk Assessment Qualification. 

Starting Pay: $24-$34/Hr.

Preference is Given to the Following:

• Prior work experience in the field of arboriculture

• Completed TCIA training certificates for ground operations, climbing, or tree biology

• Any recipient of the following certifications:
  
  

ISA Tree Risk Assessment Qualified

ASCA Registered Consulting Arborist (RCA) status

Maryland Licensed Tree Expert

Society of American Foresters Certified Forester

A degree in urban forestry, traditional forestry, or horticulture that is part of a national qualifications framework or is from a college or university that is accredited or equivalent.

Organized and detail-oriented, Crown Down's Administrative Assistant will have excellent communication skills and the ability to multitask in a client-facing environment. The Administrative Assistant will be responsible for answering client calls, scheduling appointments and work, following up and responding to emails, maintaining accurate and efficient records, and performing other general clerical and office-based tasks and responsibilities as assigned by the company. While the position is primarily remote as most administrative tasks can be performed utilizing a company-provided mobile device, the Admin Assistant will be frequently required to report in-office for a variety of functions that consist of non-digital filings, mail sorting and delivery. The Admin Assistant will frequently coordinate with team members of the company at all levels to facilitate their job duties efficiently and with regard for company operational needs and timelines.  

Key Responsibilities:

• Answering client calls and directing callers to the appropriate department or individual

• Scheduling appointments and work for the company's sales, consulting, and operational employees

• Maintaining accurate and up-to-date records of client information and work schedules

• Organizing and maintaining physical and digital files in a timely and efficient manner

• Responding to client inquiries and following up on any outstanding issues or concerns

• Assisting with general administrative tasks, such as data entry, office organization, and reseach 

• Performing other duties and responsibilities as assigned by the company 

Requirements:

• High school diploma or equivalent

• Strong organizational and time-management skills

• Excellent communication and customer service skills

• Proficient in Microsoft Office and other basic computer skills

• Ability to multitask in a fast-paced environment

• Detail-oriented and able to maintain accurate records that are often confidential or proprietary. All internal-records and financial figures are subject to non-disclosure

Working Conditions:

The Administrative Assistant will work in an office environment and will be required to sit for extended periods of time. The position may also require some occasional lifting of up to 25 pounds.

This position is part-time and a combination of infrequent (2-3 times/month) in-office and remote work that will likely evolve as both the company and employee grow together.

Preference Given to the Following:

• Education or experience in business administration, human resources, business finance, company social media management, photography, and/or media editing

• Background in arboriculture or industry-adjacent fields

• Applicants who are bilingual (English and Spanish)

• Strong prior references
  
  

IMPORTANT: CROWN DOWN IS NOT SEEKING MARKETING AGENCIES OR FREELANCE INDIVIDUALS FOR THIS POSITION! SUCH INQUIRIES OR INQUIRIES NOT FOLLOWING THE APPLICATION PROCESS WILL BE SCREENED AND TREATED AS SOLICITATION/SPAM!

Champion Crown Down's brand image, expand our online presence, and help drive business growth. This position will be responsible for capturing original content, creating and managing marketing materials, maintaining consistent updates across all platforms, and curating the professional image of our company at every client touchpoint.
Ideal candidates will have a strong understanding of content creation, digital marketing, brand curation, and the ability to represent our company’s high professional standards in all materials produced, and understands and supports content that is tied to key moments in the client journey (e.g., awareness, consideration, post-job engagement). 

This role is a key part of our long-term growth strategy. We are looking for someone passionate, organized, and committed to building a brand that sets the standard for professionalism in the tree care industry.

Key Duties / Responsibilities

• Capture original photos and videos from active job sites to document services and highlight professionalism and safety practices.

• Create organized libraries of service-specific media content for future marketing use.

• Assist with and/or write and edit professional copy for use in website updates, social media posts, flyers, brochures, instructional content, blog articles, and client communications.

• Manage and schedule calendarized/regular social media updates across multiple platforms (Facebook, Instagram, LinkedIn, Nextdoor, YouTube, etc.).

• Maintain and update website content with new blog posts, service updates, photo galleries, and landing pages.

• Monitor online mentions, reviews, and community interactions to support reputation management and client engagement. 

• Create branded in-house documents, including forms, flyers, brochures, digital booklets, and presentation materials.

• Ensure all marketing content complies with brand standards for tone, voice, professionalism, and ethical use (e.g., music must be appropriately licensed, no inappropriate language, etc.).

• Utilize approved AI tools for content generation and ad creation, with human oversight for brand alignment.

• Monitor marketing analytics and prepare monthly reports on website traffic, social engagement, ad campaign results, and lead generation effectiveness.

• Collaborate with company leadership to develop new marketing campaigns, content strategies, and special promotions.

• Help organize and document the company’s marketing systems into standardized procedures as the role evolves.

• Represent Crown Down Tree Service's mission, vision, and values through all communications and content.

• Make sick action videos reels that make the team feel as awesome as they look.
  
  

Starting Pay

$23.00–$30.00/hour
(Depending on experience, skills, certifications, and demonstrated capabilities.)
+Mileage reimbursement for jobsite travel

Higher rates may be considered for candidates demonstrating multi-platform fluency, high-level production skills, or creative direction experience. 

Full Time Benefits:

• Set Schedule

• Paid major holidays 

• Sick  leave

• Health care reimbursement

• Annual cost of living adjustments
  
  

Preference is Given to the Following

• 4+ years experience in marketing, social media management, brand development, or a related field.

• Strong portfolio demonstrating ability to capture and edit professional content (photo/video).

• Proficiency in Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, Illustrator) or similar content creation tools.

• Working knowledge of website content management systems (WordPress, Squarespace, Wix, or similar).

• Familiarity with AI-assisted marketing platforms (e.g., AdCreative.ai) and GPT-based content tools.

• Background or strong understanding of trades, landscaping, tree care, or similar industries preferred but may also be taught.

• Solid understanding of SEO fundamentals and online lead generation best practices.

• Highly organized with the ability to independently manage multiple marketing tasks and campaigns simultaneously.

• Excellent writing skills with a focus on clarity, professionalism, and correct grammar.

• Ability to create professional, polished marketing materials without heavy supervision after onboarding.

• Comfortable traveling locally to job sites for content capture (reliable transportation required).

• Candidates who show long-term interest in growing with the company and taking ownership of the Crown Down Tree Service brand.

Tree Care Estimators travel to and interface with clients, acting as the "face" of Crown Down Tree Service. They construct prescriptions of work in the form of bids utilizing digital photography and quote forms that are clarified and submitted to the clients for approval. Strong interpersonal-communication skills, attention to detail, comfort with digital technology and an in-depth knowledge of arboriculture related activities are necessary to make recommendations for required staffing and equipment to conduct work on a job-by-job basis. Upon approval of quotes by the client, the Sales Arborist, in conjunction with the Administrative Coordinator adds jobs to the schedule with respect for pre-scheduled jobs and their necessary staffing and equipment requirements and aids with post-job client follow-ups.
Sales Arborists will, with relative frequency, make appearances on active job sites to take additional photos for marketing and progress purposes. 

This position requires a current certification as either an Arborist or Board Certified Master Arborist (BCMA) from the International Society of Arboriculture (ISA) or a bachelors degree in arboriculture.

Pay:
This position is paid on salary w/ bonuses awarded for performance.

Preference is Given to the Following:

• Prior work experience in the field of arboriculture or landscaping

• Experience with Jobber CRM platform.

• ISA Arborist Certification

• Completed TCIA training certificates for ground operations, climbing, or tree biology

*None of the above preferences guarantee a position as all positions are subject to availability and the needs of the company.